Implementation method
Based on our long term experience with implementations of performance management we use a combination of proto-typing along with the S.M.A.R.T. method to sharpen your objectives. This has proven to be very effective and shorten implementation time.
Proto-typing
Proto-typing helps us to:
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Alter and detail the business requirements;
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Setup of a tangible and temporary model which helps to communicate with business users;
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Obtain quick results with a minimum of effort and therefore lower costs;
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Avoid misinterpretation as could happen with a traditional waterfall implementation.
S.M.A.R.T.
Along with the implementation method S.M.A.R.T. we continuously refine our objectives by being:
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(S)pecific: precise requirements, addressing each functionality, concrete prototyping etc.
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(M)easurable: in order to be able using the objectives as a part of a review process it should be very clear whether Top Dimension met the objective or not;
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(A)chievable: during the proto-typing process Top Dimension is honest which functionality can be accomplished and which could not. It will set perception from both sides;
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(R)ealistic: the client obtains nothing if the solution is too complex, difficult to operate or causing a significant maintenance (high total cost of ownership);
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(T)ime-based: define the time needed which is the final anchor making all objectives real and tangible.
